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SWOP Outreach Officer (Mandarin/English

SWOP Outreach Officer (Bilingual Mandarin/English) 

SWOP is seeking a bi-lingual person to join its outreach team providing which provides health promotion information and support to sex workers in metro and regional NSW.


We are looking for someone who has English and Mandarin oral and written communication skills. Previous direct experience in the sex industry is essential, as is a NSW drivers licence and some outdoor and evening work. All information provided by applicants is kept confidential and only viewed by the interview panel.


This is a part time position 2 days per week (14 hours/week) and based in Surry Hills. 


There is no closing date for applications for this position.

Applicants whose applications meet sufficient of the Essential Criteria in the Positition Description will be invited to interview on receipt of their application.

The position will then be offered to whomever first satisfies the Interview Panel of their ability to best fufil the job requirements. 



Position Title:                  SWOP Outreach Officer (Mandarin/English)

Classification:                  SCHADS Award Level 3

Reports to:                       Outreach and Community Services Manager, SWOP

Location:                           Surry Hills


Develop and maintain preventative education strategies aimed at increasing HIV and sexual health awareness among culturally and linguistically diverse (CALD) sex workers and owners and operators of sex services premises in NSW, including developing culturally appropriate resource materials and fostering peer education strategies.


  1. Provide outreach, education and support primarily to culturally and linguistically diverse (CALD) people who are engaged in sex work in NSW, as well as to other sex industry workers in relation to HIV, sexual health and related issues.
  2. Review, translate and develop education resources to improve understanding of HIV, sexual health and related issues among CALD sex workers.
  3. Provide information and training to SWOP staff and other service providers on issues faced by CALD sex workers.
  4. Identify client’s needs and provide appropriate support or referral.
  5. Continually build and enhance partnerships with agencies and external service providers to ensure coordinated responses to community issues.
  6. Collect and maintain appropriate statistics, administrative records and written reports.
  7. Actively participate in and contribute to an ongoing process of supervision, unit meetings, team meetings, general staff meetings, quality improvement and professional development strategies.
  8. Maintain a professional standard of behaviour and ensure confidentiality at all times. 
  9. Perform other duties to assist with the work of the unit as requested by the line Manager (or designate).



  1. Lived experience of sex work and knowledge of the sex industry.
  2. Understanding of and sensitivity to issues for CALD sex workers.
  3. Basic understanding of and willingness to train further in HIV, sexual health/STIs and BBVs (such as Hepatitis C).
  4. Effective bilingual (English and Mandarin) language both written and oral communication skills
  5. Ability to write well and use relevant office computer programs such as email and Microsoft Word.
  6. Ability to work collaboratively as part of a team.
  7. Ability to work with minimal supervision.
  8. A full current NSW Drivers Licence.
  9. Capacity and willingness to travel in NSW.


  1. Korean speaking.
  2. Experience in translating documents.
  3. Experience providing outreach services

Additional Information

For more information about the role, please contact SWOP on 02 9206 2166. 


No Closing Date

There is no closing date for applications for this position.

Applicants whose applications meet sufficient of the Essential Criteria in the Positition Description will be invited to interview on receipt of their application.

The position will then be offered to whomever first satisfies the Interview Panel of their ability to best fufil the job requirements. 



1. Applying for a Position

Appointments to positions with SWOP are based on merit.  This means that the applicant who is judged to be the most capable of carrying out the duties of the position will be offered the job. The decision to appoint is based on the applicant’s written application, performance at interview, referees check, Criminal Record Check and/or Working with Children Check. 

Please note that the records checks will only be required on offer of employment and will only be conducted at the end of the recruitment process once you have been identified as the successful candidate and consented to the checks.

 2. The Job Advertisement

The job advertisement and the position description provide the basis for the selection process as they specify precisely the selection criteria, competencies and experience needed to satisfactorily perform the duties of the position.

3.  Your Application

Your written application must stand on its merits. Do not assume that the selection panel knows what you have achieved in the past. If you do not demonstrate how you meet the criteria for the position you will not be called for an interview.

The completeness and relevance of your application will determine whether or not you are called for an interview. Where a large number of applicants meet the essential and desirable requirements, only those applicants who most strongly meet the requirements will be selected for interview.

If you require assistance or have any questions please contact SWOP's CEO or SWOP's Outreach and Community Services Manager directly on 02-9206-2166 or Free Call: 1800 622 902 if you are outside of the Sydney area.

4.  Preparing and Lodging the Necessary Documents

You can apply for this position online by download the Job Pack containing the Advertisement and Full Position Description and using the SWOP Employment Application Form.

Please note it is not necessary to send in copies of your qualifications, references or awards at this time.

There are four steps to preparing an application

  1. Complete the SWOP Employment Application Form.
  2. You may write a Covering Letter and attach it to the SWOP Employment Application Form.
  3. You must in a document address directly and separately all the Selection Criteria; both Essential and Desirable as outlined in the SELECTION CRITERIA section of the Position Description. Please use Microsoft Word format.
  4. Attach your response to the Selection Criteria to your SWOP Employment Application Form.

You are required to state how your skills, knowledge, experience and qualifications relate to the position and essential criteria.
To do this, address each criterion separately
You should use statements with examples that clearly demonstrate your competency in that area.
Applicants who fail to demonstrate that they meet the requirements of the position will not be interviewed

You must lodge your Employment Application Form and supporting documents before the closing date on the advertisement.

5.  After Applying for a Position

If you have applied via email, you will be sent a return email confirming that your application has been successfully received.

Your application will then be reviewed and unless we need clarification on an aspect of your application we will not contact you until 3-5 days after your application.  If you are successful in gaining an interview, you will be contacted by telephone or email to arrange a suitable date and time for the interview. Otherwise, we will contact you by email to advise you that your application has been unsuccessful on this occasion