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Postition Available Office Support Officer


Office and Administration Support Officer 


SWOP is seeking a highly motivated person with strong and concise oral and written communication skills and a strong attention to detail. The main duties of this role are administrative, including but not limited to, office administration, staff, management and committee support, data entry (including some bookkeeping, and other clerical duties.

To be successful, you will have highly developed organisational and time management skills with the capacity to plan and prioritise work within competing deadlines. Strong computer and keyboard skills covering word processing, file management, database management and accounting systems are essential. Excellent analytical skills with a strong interest in problem solving, quality assurance and corporate governance will be an advantage. Experience in and knowledge of the NSW sex industry is essential.

This is a part time position, four days per week (28 hours/week) and it’s based in Surry Hills. Applications for this position close 5pm Friday 17 March 2017.

All applications must include a completed application form (from job pack), a document addressing the Selection Criteria (from job pack) and a copy of your resume.  




 Applying for a Position

 Appointments to positions with SWOP are based on merit.  This means that the applicant who is judged to be the most capable of carrying out the duties of the position will be offered the job. The decision to appoint is based on the applicant’s written application, performance at interview, referees check, Criminal Record Check and/or Working with Children Check. 

 Please note that the records checks will only be required on offer of employment and will only be conducted at the end of the recruitment process once you have been identified as the successful candidate and consented to the checks.

  The Job Advertisement

 The job advertisement and the position description provide the basis for the selection process as they specify precisely the selection criteria, competencies and experience needed to satisfactorily perform the duties of the position.

  Preparing an Application

 Your written application must stand on its merits. Do not assume that the selection panel knows what you have achieved in the past. If you do not demonstrate how you meet the criteria for the position you will not be called for an interview.

 The completeness and relevance of your application will determine whether or not you are called for an interview. Where a large number of applicants meet the essential and desirable requirements, only those applicants who most strongly meet the requirements will be selected for interview.

 If you require assistance or have any questions please contact SWOP's CEO or SWOP's Outreach and Community Services Manager directly on 02-9206-2166 or Free Call: 1800 622 902 if you are outside of the Sydney area.

Applying Online via

 Go to the SWOP website and fill out the online form accessed via

Apply by Email or by Post

There are three (3) steps to preparing an application:

 Complete a SWOP Employment Application Form (available at ( and attach it with your application.

 Address all of the “Selection Criteria” as outlined in the following position description. You are required to state how your skills, knowledge, experience and qualifications relate to the position. To do this, address each criterion separately. You should use statements with examples that clearly demonstrate your competency in a particular area. Applicants who fail to demonstrate that they meet the requirements of the position will not be invited to attend an interview.

 Attach an updated copy of your resume, including the contact details of three referees, one of which may be a personal referee.

 Please note that it is not necessary to send in copies of your qualifications, references or awards at this time.

 Where to Send Your Email or Postal Application

 You must forward your application to SWOP by the closing date stated in the advertisement.


Postal:                  SWOP Human Resources

414 Elizabeth Street


If you are sending your application by email please ensure that it is in Microsoft Word format.


After Applying for a Position


If you have applied via email, you will be sent a return email confirming that your application has been successfully received.

Your application will then be reviewed and we will contact you directly to discuss your application.

 If you are successful in gaining an interview, the hiring manager will contact you by telephone to arrange a suitable date and time for the interview.

Otherwise, we will contact you by email to advise you that your application has been unsuccessful on this occasion.



Position Title:                SWOP Office and Administration Support Officer

Classification:                   SCHADS Award Level 3

Reports to:                        Chief Executive Officer, SWOP

Location:                            Surry Hills, NSW



The main duties of this role are administrative, including but not limited to, office administration, staff, management and committee support, data entry (including some bookkeeping, and other clerical duties 


Office Administration

  • Provide administrative support and contribute to the effective operation of the SWOP office
  • Organisation, filing and archiving of information, files and resources
  • Maintain SWOP contact lists
  • Handle postage, mail collection and banking
  • Obtain phone and web quotations for supplies and services
  • Make and confirm travel bookings for SWOP staff and volunteers
  • Maintain inventory
  • Manage office consumables
  • Liaise with building management on maintenance, IT and other building matters
  • Assist to develop policies, procedures, and systems which ensure productive and efficient office operation.
  • Arrange staff training, including induction, use of computers, office equipment and systems procedures
  • Collect and maintain statistics, administrative records and written reports
  • SWOP Committee Support Prepare, format, proofread and distribute Committee documents
  • Maintain Committee records
  • Provide logistic support for committee meetings

Team Support

  • Provide assistance and support to the CEO and Outreach Manager in project planning and management, and development and execution of stated goals and objectives
  • Act as an executive assistant to the CEO and provide assistance to project officers on programs, activities and community events
  • Provide secretarial and administrative support to management, committee and staff
  • Support the team in understanding SWOP policies and procedures
  • Maintain calendars including, meeting calendars; organise and schedule meetings
  • Organise and maintain communal spaces such as SWOP library, storerooms, storage cupboards and client spaces
  • Updating organisational documents when required
  • Actively participate in and contribute to an ongoing process of supervision, team and general staff meetings, quality improvement and professional development strategies
  • Maintain a professional standard of behaviour and ensure confidentiality at all times
  • Perform other duties to assist with the work of the unit as requested
  • Work cooperatively with other staff, volunteers, SWOP Committee members and other stakeholders 



  • Lived experience of sex work and knowledge of the sex industry
  • Experience in and a passion for organisation & efficiency
  • Computer skills, including Microsoft Office.
  • Ability to multi-task and prioritise workload to meet goals
  • An understanding of and commitment to social justice
  • Ability to work collaboratively with a diverse team
  • Ability to work independently with minimal direction
  • Excellent communication skills, written and verbal

Desirable Criteria

  • Experience with programs such Xero/MYOB, Formstack, SurveyMonkey
  • Understanding of Governance systems and structures
  • Understanding and interpretation of financial reports
  • Sound analytical skills and an understanding of program evaluation and policy planning techniques and processes.
  • Experience in the development and implementation of policy and procedure
  • Current NSW Driver’s License

Additional Information

This is a part time position, four days per week (28 hours/week) and it’s based in Surry Hills.

The hourly rate paid will at Level 3 – Pay Point 1 or above (Social, Community, Home Care and Disability Services Industry Award 2010) plus Superannuation and annual leave. 

Applications close 5pm Friday, 17 March 2017.